Returns & Exchanges
Easy 30-Day Returns Policy
We care about your satisfaction. That's why returns to Skywavz are fast & easy! If you are dissatisfied with your purchase for any reason, you may return it to Skywavz within 30 days of the purchase date, subject to the conditions and exclusions below:
Please read conditions below. If all conditions are not met, Skywavz reserves the right to refuse the return or to charge a minimum 15% restocking fee.
Final Sale & Nonreturnable Items
Defective or Damaged Items
Defective items may be repaired, exchanged or refunded at our discretion for the same model or manufacturer's equivalent model.
Please allow 3-5 business days for mail-in exchanges to be processed.
Refunds & Credits
Once we receive and inspect your item(s), we will credit your account. Please allow 5-7 days for a credit to appear on your account. In most cases, we will issue your refund in the same way you made the original purchase. If payment was made by check, the refund check will be issued no sooner than 10 business days after the date of purchase. Please note: we can only refund the original purchase price. Shipping and handling fees are nonrefundable.
Step 1: Request an RMA Number (Return Merchandise Authorization)
Call Customer Service. You will receive your return instructions and return label by email. When you receive your RMA, you will have options as to how to receive your refund:
Step 2: Pack Your Item
Step 3: Ship Your Item
Skywavz Returns Department
1411 S 1st Capitol Dr Ste C, Saint Charles, MO 63303.
We will take care of the rest for you!
Once our Returns Department has received and inspected your return, your refund or exchange will be issued.